Terms & Conditions
Shipping Exceptions and Charges REFUSALS, CANCELATIONS and NON-AVAILABILITY: If shipment to you is refused OR if you cancel your order after it is shipped OR if you are unavailable to accept delivery you will be responsible for all or some of the following: Freight charges that we paid to have your order shipped to you, return-freight charges charged to us by the delivering carrier, redelivery charges if any, storage charges if any. DAMAGED IN SHIPPING: SAVE all shipping materials until we tell you to discard them or until a UPS or Postal inspector sees the damaged item(s). Notify us immediately by filling out THIS FORM. SAVE ALL PACKING MATERIALS and LEAVE BOX AS YOU RECEIVED IT. TRUCK SHIPMENTS (LTL): Large and heavy items such as barbecue grills and some fireplaces are shipped by truck rather than UPS or FedEx. The trucking company will call you 24 hours in advance of delivery to ensure your availability at the time of delivery. Depending on the delivering carrier, storage charges may apply after 24 or 48 hours if you delay delivery. You will be responsible for such charges. If the trucking company is unable to deliver to you after a certain period, differeing by trucking company, the shipment will be returned to us. You will be responsible for round-trip freight charges. If the trucking company arrives at your location and no one is available to accept delivery and if redelivery is made, you will be responsible for redelivery charges. Note that driver rules gnerally prevent the driver from bringing the delivery into your home. Sometimes, however, you can talk the driver into doing so. Sometimes a tip will "grease the wheels." Free Shipping Some merchandise is shipped without charge to you. Free shipping applies only to merchandise shipped within the 48 contiguous United States. If a "free shipping" item is returned, we will deduct the cost of shipping to you, from the amount refunded. Gift Cards Seattle Luxe (www.seattleluxe.com) reserves the right to limit issuance of promotional Gift Cards to a single use and/or a single Gift Card per cardholder, individual, or household. Gift Cards are redeemable for merchandise, in whole or in part, for a period of one year from the date of issue. Gift cards are not redeemable for cash in whole or in part, except by the original purchaser within five days of the original purchase date. Product Warranty If a product you purchased becomes defective more than 30 days past the shipment date and it is under warranty, you must contact the manufacturer for repair or replacement. Typographical/Technical Errors Seattle Luxe has made every effort to ensure the accuracy of the product information and description. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error, Seattle Luxe reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. Seattle Luxe reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Seattle Luxe will immediately issue a refund to your credit card account in the amount originally charged. |
