After recovering from the shock of mail and identity theft and working to repair his good name, Ron Davis, the founder of Davis Tool Inc., searched for a way to secure his mail. He combed the marketplace in the late 1990s searching for a mailbox that would meet his needs as a wary victim of mail theft. When he couldn't find an acceptable solution on the market, he turned instead to his own team of designers and manufacturers to create the solution that has become the Pinnacle locking mailbox. Once the mailbox was placed at the curb, neighbors noticed the superb quality and design of the new mailbox and started asking for one of their own.

Soon Davis Tool began working with the Postmaster General in Washington, D.C. to get approval for the Pinnacle locking mailbox's design. Having received Postal Service approval, the Pinnacle locking mailbox by Davis Tool, Inc. has become an accepted means of mail security for thousands of Americans.

Proud to be manufactured at Davis Tool's facilities in Hillsboro, Oregon, the Pinnacle locking mailbox remains an excellent solution for securing America's mail, as well as Mr. Davis'.

Most DTI Pinnacle Locking Mailboxes ship within 2 business days. Orders ship via UPS from Hillsboro, OR. Time in transit generally takes between 2-4 business days, but depends on the destination. Your total delivery time to receive your order is the lead time (approximately 2 business days + transit time).

Product lead time is subject to item availability. With 99% certainty, if an item is back-ordered, that will be indicated below the price list and add to cart button. If an item you order is on back-order and is not noted on the product page, we sincerely apologize, but will do our best to notify you promptly.

To request tracking information for an order already placed, please enter order information on our Order Status Page.

Manufacturer's Warranty:

DTI Pinnacle Locking Mailboxes are warranted to be free from defects in material and workmanship. All prodcuts are fully warranted for 1 year.

The warranty does not cover damages resulting from an accident after purchase, misuse, abuse, lack of reasonable care, or loss of parts.

Should your experience a product defect covered under the expressed warranty period, please contact our customer service department for prompt resolution.

Returns & Exchanges

We understand that ordering online is different than purchasing a product in a store. Online, you are unable to touch, feel, and see the item "live and in person". Should you wish to return or exchange an item, simply contact us within 30 days of receipt. We will provide return instructions to ensure a prompt and accurate refund is issued.

Items must be returned in new, unused, and resalable condition with all original packaging intact. All returned items will be inspected prior to issuing credit. Original shipping costs will be deducted from refund amount for all returns with the exception of items received defective or damaged. Original shipping costs may be waived if exchanging for another item of same or greater value. Customized orders cannot be returned due to their uniqueness.

Items offered with free shipping have the cost of shipping built into the price you pay. In the event of a return, we reserve the right to deduct the actual original shipping cost from the amount refunded to you. Free shipping applies only to merchandise shipped within the 48 contiguous United States.

If your item arrives damaged, please contact us within 5 business days of receipt of your order to ensure refund or exchange. We do not guarantee refund or exchange after 5 business days for items that may have been damaged in shipping, due to requirements set forth by our shipping carriers.

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Pinnacle Mailbox Operation	Watch How-it-Works Video
To remove mail from the pinnacle, use your key to open the locked mail-removal door and remove your mail.
To insert mail, the letter carrier opens the upper door and sips the mail into the mailbox. The letter carrier needs no key and cannot open the lower large removal door.
Outgoing mail is handled by opening both doors - the lower door with your key. Put a hand into the mail compartment and pull the mail clip towards you (1). Slip the mail under the upper portion of the clip, through the incoming door (2). Release the clip and lock the door Outgoing mail is NOT protected.